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1601112 - Error "Could not retrieve the document with the passed obsolete token" while running webi reports from InfoView intermittently

Symptom

  • Error "Could not retrieve the document with the passed obsolete token" while running webi reports from InfoView intermittently


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Environment

  • Product Version: SAP Business Objects XIR3
  • Product Patches installed: Service Pack 3 Fix Pack 3.6
  • Server Operating System: Windows Server 2003 R2 SP2
  • CMS Database: SQL Server 2005
  • Reporting Database: SQL Server 2005
  • Database Middleware: OLEDB Connectivity
  • Internet Explorer: IE 7
  • Web and Application Server: IIS 6.0
  • Java or .NET: .NET
  • Authentication Type: Enterprise
  • Clustered or standalone: Standalone

Product

SAP BusinessObjects Integration XI 3.1, version for SAP solutions

Keywords

iis, obsolete token, iis 6.0, ie7, xir2, web intelligence reports, webi , KBA , BI-RA-WBI , Web Intelligence , Problem

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