SAP Knowledge Base Article - Public

1601597 - Crystal Reports .NET windows application fails with the error "Faulting application Application.exe, version 1.10.1.10, time stamp 0x4cbcab2e, faulting module RPCRT4.dll."

Symptom

  • Crystal Reports .NET windows application fails with the error "Faulting application Application.exe, version 1.10.1.10, time stamp 0x4cbcab2e, faulting module RPCRT4.dll." on the production machine.
  • The error message is seen in the Event Viewer.
  • The issue is intermittent.

Environment

  • Windows Server 2008 R2, x64 and x32
  • Visual Studio 2008
  • Crystal Reports 2008 .NET SDK Rutime (SP 3) 
  • Microsoft SQL Server 2008

Cause

  • The report contains multiple images which are included as the 'OLE objects'.
  • The location of the image is coded as a formula in the 'Graphic location' in the format editor of the OLE object.

 

Resolution

  1. Remove the images from the report which are inserted as the 'OLE object'.
  2. Reinsert the images in the report as a 'Picture object'.
  3. Save the report, include in the application.
  4. Recompile the application and Deploy it.

Keywords

KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

Product

Crystal Reports 2008 V1