Symptom
You as a Administrator, would like to know the possibilites to cancel the Time Recorded (Status: Approved) by a Service Agents
Resolution
You can able to cancel the Time Recording as stated below,
Active Time (Status: Approved)
- Go to Business Partner Data or Supplier Base work center.
- Select Service Agents view.
- Search and highlight the Service Agent.
- Select Open Time Sheet button.
- Go to respective Calender Week.
- Select the Row and select the Remove button.
- Select Save button.
- Select Release button and choose Selected Week.
Inactive Time (Status: In Approval, In Process)
- Go to Business Partner Data or Supplier Base work center.
- Select Service Agents view.
- Search and highlight the Service Agent.
- Select Open Time Sheet button.
- Go to respective Calender Week.
- Clear the cell (Clear the time for the respective date) and Press Enter key in the keyboard.
- Select Save button.
- Select Release button and choose Selected Week.
Keywords
KBA , SRD-MD-BP , Business Partner , How To
Product
SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711