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1601896 - BPC 7.5 NW (Outlooksoft) Unable to start BPC Admin or BPC Excel Clients.

Symptom

After installation of BPC Client it is not possible to start BPC Admin or BPC Excel Clients. The following error message is shown.

OSoftAdminMain has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.

error-1.jpg

error-2.jpg

This happens on PCs where other version of BPC Client was previously installed (e.g. BPC NW 7.5 SP07 was uninstalled, and BPC NW 7.5 SP06 is now installed).


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Environment

  • SAP Business Planning and Consolidation (BPC) version 7.5 for the NetWeaver (NW) platform - server and client.

Product

SAP NetWeaver 7.0

Keywords

BPC NW, installation, problem, cannot start, run, SBOP PC. , KBA , EPM-BPC-NW , NetWeaver Version , Problem

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