SAP Knowledge Base Article - Public

1602094 - RAS throws an "Access Denied" error opening an unmanaged Crystal Report when the report path is specified using Short File Name (8.3 naming)


  • Error: "Access denied. Please check directory setting for files you can access.---- Error code:-2147467259 Error code name:failed"


  • Crystal Reports Server Embedded Edition
  • Windows Operating System
  • Report Application Server Java SDK
  • Java Application Server


  • The Report Application Server is unable to open reports when the file path information is passed using the Windows Short File Name (8.3 naming convention)


  • When opening the document using the SDK, ensure that the report path is specified using full folder/path names as opposed to using the 8.3 naming convention.

See Also


RAS, Standalone, Report Application Server, Embedded, RAS Standalone , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem


Crystal Reports Server 2008 V1