Symptom
-
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- After login in the Central Managament Console (CMC) or BI Launchpad, the following error is displayed:
An error has occurred: java.lang.NullPointerException |
- The error shown on Internet Explorer looks like below (left). A pop-up will also be displayed (right)
- Using an HTTP debugger, the following stack can be found in the AppService.jsp (full response available in the attachments)
<!--Stack Trace:com.businessobjects.swd.shared.actioncache.RelationshipMap.put(RelationshipMap.java:47) |
- It is possible to log into the http://<SERVERNAME>:<PORT>/AdminTools application and client tools. Only the CMC and BI launchpad are not accessible.
- Running the following query in Query Builder (/AdminTools) returns no results
SELECT * from ci_appobjects where si_kind = 'ClientAction' |
OR
- An error was produced: while trying to invoke the method com.crystaldecisions.celib.properties.Property.getPropertyBag() of an
object loaded from local variable 'usagesProperty' - Followed by a pop up window "Message from webpage" with the same error.
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Environment
- SAP BusinessObjects Business Intelligence Platform BI 4.x
- Information Platform Services 4.x (IPS 4.x)
- Windows (All versions)
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
java.lang.NullPointerException NullPointerException BI 4.0 4.1 4.2 4.x null pointer exception eception nul , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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