SAP Knowledge Base Article - Preview

1603598 - MOBI XI 3.1 on Symbian: "certificate error:contact the supplier"


While deploying the XI 3.1 Mobile application based on jar and jad files (e.g.: Symbian based mobiles), an error occurs:

Certificate error: contact the application supplier

If the phone date is set back to 2009, the application can be deployed (this is both a symptom to confirm that this is the issue encountered, as a workaround to the problem)



  • Business Objects Enterprise XI 3.1 FP3.5 and below
  • Business Objects Mobile XI 3.1 FP3.5 and below
  • Symbian OS mobile


SAP BusinessObjects Mobile XI 3.1


KBA , BI-BIP-MOB , Obsolete;use:MOB-APP-BI-BB Blackberry,MOB-APP-BI-SRV server , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.