SAP Knowledge Base Article - Preview

1604251 - Refreshing large Desktop Intelligence documents via Infoview results in the error: "There is not enough free memory to run this program. Please quit one or more programs, and then press OK to try again"

Symptom

  • Refreshing large Desktop Intelligence documents via Infoview results in the error:
    • "There is not enough free memory to run this program. Please quit one or more programs, and then press OK to try again"
  • Refreshing the same reports in previous versions of the product did not cause this error
  • Potential memory leak in XI 3 causes DeskI Processing Server to throw memory related errors


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Environment

  • SAP BusinessObjects Enterprise XI 3 Service Pack 3 (SP3)
  • Business Intelligence Platform
  • Desktop Intelligence

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

DeskI, DesktopIntelligence, Desktop Intelligence, memory, leak, document, report, infoview, processing, server, refresh, refreshing, schedule, scheduling, free, fail, error, exception, will not, do not, run, ADAPT01475193, ADAPT1475193, ADAPT, 01475193, 1475193 , KBA , BI-RA-DKI , Obsolete - Desktop Intelligence , Bug Filed

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