Symptom
- The Report Application Server (RAS) fails to start and shows "stopped" in the Central Management Console (CMC)
- In the /var/log/messages, the following error is visible:
Jun 14 15:04:36 Hostname boe_crystalras[29057]: Report Application Server started. Jun 14 15:04:37 Hostname boe_crystalras[29057]: Failed to open Crystal Report Engine. Jun 14 15:04:37 Hostname boe_crystalras[29057]: Report Application Server stopped. Jun 14 15:04:37 Hostname boe_crystalrasd[28999]: Daemon message from Crystal Reports Application Server is down.: %2. |
- After sourcing sap_bobj/setup/env.sh, running ldd sap_bobj/enterprise140/linux_x86/crpe/libcrpe32.so, the following library is missing
libjpeg.so.62 => not found |
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Environment
- Redhat 5.5 64bits
- SAP Business Objects Business Intelligence 4.0 SP01
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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