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1604528 - BI 4.0 - RAS doesn't start "Failed to open Crystal Report Engine"


  • The Report Application Server (RAS) fails to start and shows "stopped" in the Central Management Console (CMC)
  • In the /var/log/messages, the following error is visible:
Jun 14 15:04:36 Hostname boe_crystalras[29057]: Report Application Server started.
Jun 14 15:04:37 Hostname boe_crystalras[29057]: Failed to open Crystal Report Engine.
Jun 14 15:04:37 Hostname boe_crystalras[29057]: Report Application Server stopped.
Jun 14 15:04:37 Hostname boe_crystalrasd[28999]: Daemon message from Crystal Reports Application Server is down.: %2.
  • After sourcing sap_bobj/setup/, running ldd sap_bobj/enterprise140/linux_x86/crpe/, the following library is missing => not found



  • Redhat 5.5 64bits
  • SAP Business Objects Business Intelligence 4.0 SP01


SAP BusinessObjects Business Intelligence platform 4.0


KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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