SAP Knowledge Base Article - Preview

1606013 - 404 Missing Page error when attempting to schedule Crystal Reports in XI 3.1 Infoview

Symptom

  • In InfoView, attempt to schedule a Crystal Report by right clicking on it
  • The web browser displays an error: 404 Missing Page
  • In some cases, the Schedule and History options are missing when right clicking a report
  • In CMC, click on schedule for a Crystal Report throw error: 404 Missing Page
  • Other types of documents, such as webi and deski, work fine


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Environment

  • BusinessObjects Enterprise XI 3.1
  • Tomcat 5.5

Product

SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

crystal reports schedule history missing distributed tomcat deployment , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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