Symptom
- ERP quotation transaction type is not available when creating follow-up from opportunities in the CRM Web UI.
- Pop up that is triggered upon click on the 'Create Follow-up' button in the opportunity does not include ERP quotation transaction types
- unable to continue with ERP sales process after an opportunity is created.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
opportunity, ERP Quotation, ERP Sales Order, follow up, web ui, customizing , KBA , CRM-BTX-ERP , CRM UI for ERP Sales Documents , Problem
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