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1609921 - Error 1706 : No valid source could be found for product SAP BusinessObjects XI 3.1 SP3. Windows Installer cannot continue

Symptom

  • On a fresh install of BOXI3.1 SP3 (full build), whenever the SIA starts, Windows (MSI) Installer  tries to run a setup and fails with the following exception
     [ this error can also seen in event viewer logs and MSI logs]
  • Error 1706 : No valid source could be found for product SAP BusinessObjects XI 3.1 SP3.Windows Installer cannot continue.
  • After a reboot, the BOXI services run for sometime but eventually stop functioning as the MSI installer starts to run
  • Multiple Busobj.exe processes are seen to be running on task manager even though they were not invoked manually or otherwise [ by DeskI]
  • The issue may have started after an unsuccessful attempt to install LCM which eventually had to be uninstalled
  • Attempts to repair BOXI3.1 fails as the installer cannot start CMS in multiple attempts


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Environment

SAP BusinessObjects Enterprise XI3.1 SP3
Windows Server 2008 64-bit
SQL Server 2008 SP3
Tomcat 5.5

Product

SAP BusinessObjects Enterprise XI 3.0

Keywords

1706 No valid source Windows Installer XI3.1 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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