SAP Knowledge Base Article - Public

1610010 - Crystal Reports XI R2 RDC breaks Single Sign on for Lotus Notes


  • Lotus Notes installed (8.5.2 revision 20100811.1131) with single sign on active and working
  • After a VB6 application using the Crystal Reports Report Designer Component (RDC) is installed Single Sign on for Lotus Notes no longer works
  • No error message is produced
  • Lotus Notes prompts for username and password when a user attempts to use Lotus Notes



  • To resolve the Single Sign on for Lotus Notes issue, comment out or delete the above line from the Notes.ini file

See Also

  • Support for Crystal Reports XI R2 terminated on July 30, 2011
  • No new patches or fixes will be released for this version of Crystal Reports
  • For details of product life cycle see the Business Objects Product Lifecycles web page


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SAP Crystal Reports XI R2