Symptom
You are unable to post supplier invoice because of an exception: The balance is not equal zero:XYZ. The total gross amount differs from the sum of the subtotal and the total tax amounts. you need to adjust these amounts so that the balance is zero.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center
- Select New Invoice without Purchase Order link under Common Tasks
- Fill up all the details and then select Post button
- System raises an exception
Cause
The error message itself indicates that the total gross amount differs from the sum of the subtotal and the total tax amounts.
Resolution
- Go to the Supplier Invoicing work center.
- Go to the Invoices and Credit Memos view.
- Select the relevant invoice and choose Edit.
- In the new screen, Select Calculate Total Amounts option from the drop-down list of Actions button.
- Select Check button.
- Now system allows you to post the invoice.
Keywords
Supplier Invoices, The balance is not equal zero, Total gross amount differs., Exceptions in supplier invoice , KBA , exception in supplier invoice , AP-SIP , Supplier Invoice Processing , How To
Product
SAP Business ByDesign all versions