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1610732 - Error WIH 00013 when refreshing and WIJ 20002 when creating WebIntelligence report in Infoview 3.1


  • Error "Invalid session. Please close your browser and log on again. (WIH 00013)" when refreshing a Web Intelligence report in Infoview.
  • Cannot create or refresh WebIntelligence reports based on Universe containing restrictions.
  • Error "Unexpected error. If you cannot reconnect to the server, close Web Intelligence and start again. (WIJ 20002)" when creating a Web Intelligence report.
  • When the error occurs, the WebIntellifenceProcessingServer goes down; sometimes it restarts automatically (the PID changes) but after 5 times it stays down.



  • SAP BusinessObjects Enterprise XI 3.1 SP3 FP3.6
  • SAP BusinessObjects Enterprise XI 3.1 SP5 FP5.2
  • Suse 10.2
  • Solaris 10
  • Red Hat
  • AIX
  • Oracle DB


SAP BusinessObjects Enterprise XI 3.1


ADAPT01576006, ADAPT01565536, webi, WIH 00013, WIJ 20002, restriction, universe, fp 3.6, rows, row, access, group, 00013, TE5050084816, 5050084816, ADAPT01663507, ADAPT01663508 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , Bug Filed

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