Symptom
You are trying to confirm a customer return put away task, but system is showing information message:
Logistics area XYZ is not recommended; some constraints not met;
---> Logistics area defined with exception usage Storage.
Reproducing the Issue
- Go to the Inbound Logistics work center.
- Select the Task Control view.
- Search for the relevant task.
- Select it and choose Confirm button.
- In the task confirmation screen, enter Actual Quantity and then enter Target Logistics Area ID as XYZ. It shows information message:
Logistics area XYZ is not recommended; some constraints not met;
---> Logistics area defined with exception usage Storage
Cause
For customer return put away task, the operation type is Returns Put Away. You have defined the logistics model for Goods Return Receiving for the relevant site. In this model for operation type Returns Put Away, Destination Logistics Use is defined as Restricted Stock.
However, in the Supply Chain and Design Master Data for logistics area XYZ, logistics usage is defined as Storage. That is why system gives information message.
Resolution
System is working as designed.
Keywords
KBA , AP-IDP , Inbound Delivery Processing , How To