SAP Knowledge Base Article - Public

1614474 - Error when Installing Crystal Reports Server 2008 Fix Pack 3 .1


Crystal Reports Server (CRS) 2008 v1 FiX Pack (FP) 3.1 does not apply on CRS Service Pack (SP)3.
Trying to install FP 3.1 on top of SP3 and the error "Crystal Reports Server 2008 V1 FP 3.1 Update cannot install because Crystal Reports Server 2008 V1 is not detected.  Install will now Exit".

Reproducing the Issue

  1. Install Crystal Reports Server 2008 V1 SP3.
  2. Install server FP3.1 of the same.


  1. Download the Hotfix for CRS 2008 V1 FP 3.1 from SAP Service Market Place (SMP). It contains BusinessObjects_FP_3_1.msi file.
  2. Download the from SMP ( Patches & upgrades section) and  extract the compressed file and Replace #BusinessObjects_FP_3_1.msi# (located Under <SMP Down loaded Folder>\BusinessObjects_FP\package# )
  3. Double click the BusinessObjects_FP_3_1.msi file , installation will proceed.



CRS 2008 V1 SP3, CRS 2008 V1 FP3.1,CRS 2008 V1 is not detected. , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem


Crystal Reports Server 2008 V1