SAP Knowledge Base Article - Public

1614593 - crw32.exe for Crystal Reports 2011 not found

Symptom

Installed Crystal Reports 2011 successfully, but the application would not start because crw32.exe is missing 

Cause

The crw32.exe and other files was not extracted from the following package:

...DATA_UNITS\CrystalReports\dunit\crystalreports.cpp.designer-4.0-core-32\content.cab

Resolution

Manually extract all files from the content.cab file to a Temp folder.

Then rename and manually copy files to their destination. For example:

win32_x86crw32.exe should be renamed to crw32.exe and copied to

C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86

externalcommons.codec.1.3.jar should be renamed to commons.codec.1.3.jar and copied to

C:\Program Files\SAP BusinessObjects\Crystal Reports 2011\java\lib\external

libCrystalFormulas.jar should be renamed to CrystalFormulas.jar and copied to

C:\Program Files\SAP BusinessObjects\Crystal Reports 2011\java\lib

csscrhome.css should be renamed to crhome.css and copied to

C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\Start Page\css

imageblank.gif should be renamed to blank.gif and copied to

C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\Start Page\image

Keywords

KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-RA-INS , Obsolete, use: BI-BIP-INS , Problem

Product

SAP Crystal Reports 2011