Symptom
Error: "Failed to read data from report file C:\Users\constantin.uliniuc\Desktop\Test.rpt. Reason: Unable to launch C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportAdd program to add report to the system", while publishing a Crystal report to Enterprise using publishing wizard.
Environment
- Business Objects Enterprise XI3.1
- Publishing Wizard Tool
- Crystal Report 2008
Reproducing the Issue
- In Crystal designer, open a crystal report.
- Navigate to File->Summary info.
- In the report title field enter a title like test"it, with a single double quote.
- Save the report.
- Launch Publishing Wizard and export this report to enterprise.
- It hangs for about 5 min. and then throws an error message: "Failed to read data from report file C:\Users\constantin.uliniuc\Desktop\Test.rpt. Reason: Unable to launch C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportAdd program to add report to the system".
Resolution
This issue is identified as a bug with id ADAPT01569946 and targeted for a fix in Service Pack 6(SP6) of Business Objects Enterprise XI 3.1.
Keywords
KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Problem
Product
Crystal Reports 2008 V1