Symptom
- A blank page is shown in an Xcelsius 2008 dashboard's PDF export
Environment
- Adobe Reader 9.x
- Xcelsius 2008
Reproducing the Issue
- Create an Xcelsius dashboard
- Go to File->Export->PDF
- Save the file and open it
Cause
The PDF version parameter has been set to Acrobat 6.0 (PDF 1.5) in the Export dialogue, but the Reader version installed is 9.x
Resolution
- Go to File->Export->PDF
- Under "Save as Type", select Acrobat 9.0 (PDF 1.8)
- Save the file
Keywords
KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Xcelsius Enterprise 2008