SAP Knowledge Base Article - Preview

1619897 - Installing SMD Agent in gui mode on AIX causes fatal error with JVM and splash screen hangs


  • When installing the SMD Agent in GUI mode on AIX, the install fails with error "A fatal error has been detected by SAP Java Virtual Machine"
  • JVM crash report (hs_err_pid.log) reveals invalid pointer in call stack after "libX11.a::_GetStatusArea@AF11_4 + 0x3c"



  • AIX 5.3
  • AIX 6.1
  • AIX 7.1


SAP JVM, java virtual machine, java runtime environment, java core, crash, installation, sap installer, solution manager diagnostic agent, sapinst , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , SV-SMG-INS-AGT , Installation of Solution Manager Diagnostics Agent , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.