Symptom
- Migrating from Business Objects Enterprise XI R2 to XI 3.1 version
- Administrator accounts with full rights are being used to login to both servers
- Import Wizard fails with errors similar to "Failed to create a new CrystalEnterprise.Excel. Reason: File Repository Server Output is down."
- After the error, Import wizard processing had to be canceled as it does not seem to progress from here
- After about 50% of objects have been migrated, Timeout related errors can be noticed along with above errors in the Import Wizard logs
- This issue occurred when migrating User’s Inbox/favorite documents from source to destination
- The user's inbox contains a large number of objects or reports (Example: 3500 etc)
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Environment
- Business Objects Enterprise XI R2
- Business Objects Enterprise XI 3.1
- Microsoft Windows 2003 Server
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
migration IW Import wizard XIR2 XI3.1 XIR3 CMC FRS timeout error , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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