Symptom
- Performance problem during search on table BUT000 by last name
- Search for customer/BP using Class : CL_BUPA_IL_SEARCH_SERVICE ; Method : SEARCH_BY_BP_GENERAL
- Customer search by Last Name in CRM selects Wrong index.
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
Performance on search of BP, MC_NAME1 , last name, SEARCH_BY_BP_GENERAL , CL_BUPA_IL_SEARCH_SERVICE , ORDER BY PRIMARY INDEX , KBA , mc_name1 , but000 , CRM-MD-BP , Business Partners , Problem
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