SAP Knowledge Base Article - Preview

1620993 - Performance issue during search of customers using last name (MC_NAME1)

Symptom

  • Performance problem during search on table BUT000 by last name
  • Search for customer/BP using  Class : CL_BUPA_IL_SEARCH_SERVICE ;  Method : SEARCH_BY_BP_GENERAL
  • Customer search by Last Name in CRM selects Wrong index.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Performance on search of BP,  MC_NAME1 , last name, SEARCH_BY_BP_GENERAL ,  CL_BUPA_IL_SEARCH_SERVICE , ORDER BY PRIMARY INDEX , KBA , mc_name1 , but000 , CRM-MD-BP , Business Partners , Problem

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