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1621001 - Adaptive Processing Server is in Failed or Starting status after the upgrade (BI 4.0 and BI 4.1)


  • After applying BI 4.0 SP02 Patch 3, Adaptive Processing server does not start. It is stuck in starting mode.
  • After applying BI 4.1 SP03, Adaptive Processing server does not start. It is stuck in failed status.
  • Event Viewer Error:

Node Name: XXXXX
User Name: XXXXXX
Server Intelligence Agent: server XXXXXXXX.AdaptiveProcessingServer is considered failed because it has stopped 5 time(s) within 60 minute(s). Please restart this server.

  • APS logs Error:

JVMX version - Nov  3 2013 00:29:18 - 61_REL - optU - windows amd64 - 6 - bas2:205339 (mixed mode)
Now: 2014-08-12 11:53:46, PID: 1976
current dir: D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64
(CompilerOracle read from file D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\jre\.hotspot_compiler) Exception in thread "main"

This issue was observed predominantly in the two versions, but this isn’t specific to those two versions.



  • SAP BusinessObjects Business Intelligence(BI) 4.0 SP02 Patch 3
  • SAP BusinessObjects Business Intelligence(BI) 4.1 SP03
  • all supported operating systems


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1


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