SAP Knowledge Base Article - Public

1623441 - Crystal Report For Enterprise 4.0 with Live Office

Symptom

  • Not able to create Crystal Report when using Live Office in Excel
  • Crystal Reports For Enterprise 4.0 used

Environment

  • Crystal Reports For Enterprise 4.0
  • Microsoft Office 2007

Reproducing the Issue

  1. Open Microsoft Excel and go to Live Office Toolbar
  2. Under Insert section, click on Crystal Reports
  3. Blank Screen appear

Cause

Live Office does not currently support Crystal Reports For Enterprise 4.0

Resolution

Please use Crystal Reports 2011 if you need to connect via Live Office

Keywords

LiveOffice; , KBA , import , 4.1 , cr4e , cr , BI-BIP-LO , Live Office , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008