1623942 - Error Failed to invoke service when logging into Extended Analytics Designer

Symptom

After restarting Internet Information Services (IIS) on the BusinessObjects Fincancial Consolidation (BFC) Web Server a user is able to log into the Extended Analytics (EA) Designer but all other users receive the following error message.

Failed to invoke service ---> Cartesis.Framework.Business.Client.CannotConnectBusinessServerException. Cannot connect to business server.---> System.UnauthorizedAccessException. Access is denied. (Exception from HRESULT 0x80070005 [E_ACCESSDENIED]).

Environment

Sap BusinessObjects Financial Consolidation 7.5 (BFC 7.5)

Extended Analytics Designer 7.5 SP09 (EA Designer 7.5)

Internet Information Services 7.0 (IIS 7)

Windows 2008 Server R2

Product

SAP BusinessObjects Extended Analytics 7.5 ; SAP Financial Consolidation 7.0

Keywords

IIS, Reset, open, existing, solution , KBA , EPM-EA-PSI , Performance, Stability, Installation , Problem

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