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1623942 - Error Failed to invoke service when logging into Extended Analytics Designer


After restarting Internet Information Services (IIS) on the BusinessObjects Fincancial Consolidation (BFC) Web Server a user is able to log into the Extended Analytics (EA) Designer but all other users receive the following error message.

Failed to invoke service ---> Cartesis.Framework.Business.Client.CannotConnectBusinessServerException. Cannot connect to business server.---> System.UnauthorizedAccessException. Access is denied. (Exception from HRESULT 0x80070005 [E_ACCESSDENIED]).



Sap BusinessObjects Financial Consolidation 7.5 (BFC 7.5)

Extended Analytics Designer 7.5 SP09 (EA Designer 7.5)

Internet Information Services 7.0 (IIS 7)

Windows 2008 Server R2


SAP BusinessObjects Extended Analytics 7.5 ; SAP Financial Consolidation 7.0


IIS, Reset, open, existing, solution , KBA , EPM-EA-PSI , Performance, Stability, Installation , Problem

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