1623971 - When opening Crystal Report in Infoview or Central Management Console, blank screen comes up

Symptom

Opening any crystal report in Infoview or Central Management Console blank screen comes up.

Following is the Webpage error details:

Message: 'L_bobj_crv_ReportProcessingMessage' is undefined
Line: 26
Char: 9
Code: 0
URI: http://pa1vas04/CrystalReports/view.do?
bypassLatestInstance=true&cafWebSesInit=true&appKind=InfoView&service=/InfoViewApp/common/a ppService.do&loc=en&pvl=en_US&ctx=standal
one&actId=445&objIds=1219&containerId=1171&pref=maxOpageU%3D10%3BmaxOpageUt%3D200%
3Bmax OpageC%3D10%3Btz%3DAmerica%2FNew_York%3BmUnit%3Dinch%3BshowFilters%3Dtrue%3BsmtpFrom%3Dtrue%3BpromptForUnsavedData%3Dtrue%3B

Environment

BusinessObjects Edge Professional 3.1 SP3
Windows Server 2008 R2
Tomcat 6

Product

SAP BusinessObjects Business Intelligence Edge 3.1, standard package ; SAP BusinessObjects Business Intelligence, Edge edition, standard package 3.0

Keywords

crystal report, 'L_bobj_crv_ReportProcessingMessage' , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.