SAP Knowledge Base Article - Public

1624829 - Where are the downloads for Crystal Server?

Symptom

  • Where to download Crystal Reports Server from?
  • Where are the product updates for Crystal Reports Server or Crystal Server?
  • Where are the latest Support Packs and Patches for Crystal Server?

Environment

  • SAP Crystal Server 2013
  • SAP Crystal Server 2016
  • SAP Crystal Server 2020

Resolution

  • Crystal Reports Server was renamed to SAP Crystal Server. Below are the steps to download the installation and the product updates for Crystal Server:
                 
          
    • Installations and Upgrades
           
      1. Go to the SAP Software Downloads page: https://launchpad.support.sap.com/#/softwarecenter
           
      2. In the SAP Software Downloads page, under the tab "Installations and Upgrades", select "By Category"
           
      3. Under "By Category", select "Analytics Solutions"

         Download - 01.png
             
           
      4. In the "Analytics Solutions" page select: "SAP CRYSTAL SERVER"
            
      5. Then select the version of Crystal Server to download. For example, for SAP Crystal Server 2016, select the following:
        • SAP CRYSTAL SERVER 2016
        • Installation and Upgrade
        • WINDOWS
             
      6. It will then display at the bottom of the window, the list of the available downloads for SAP Crystal Server.
           
                 
              
                
    • Support Packages and Patches
          
      1. Go to the SAP Software Downloads page at: https://launchpad.support.sap.com/#/softwarecenter
          
      2. In the SAP Software Downloads page, select the tab "Support Packages and Patches"
          
          Download - 02png.png
            
          
      3. Under "By Category", select "Analytics Solutions"
          
      4. In the "Analytics Solutions" page select: "SAP CRYSTAL SERVER"
          
      5. Then select the version of Crystal Server update to download. For example, for SAP Crystal Server 2016, select the following:
        • SAP CRYSTAL SERVER 2016
        • Windows Server on x86 64bit
                 
      6. It will then display at the bottom of the window, the list of the available Support Packages and Patches to downloads for Crystal Server.
            
                
             
  • If you have any questions or issues downloading Crystal Server, create an case under the component: XX-SER-SAPSMP-SWC, and include any errors you receive or a screenshot if the package isn't available.

Keywords

Download Crystal Reports Server, CRV, CR Server , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , How To

Product

SAP Crystal Server 2013 ; SAP Crystal Server 2016 ; SAP Crystal Server 2020