1625262 - 'Java Heap space (WIS 00000)' in Webi Rich client BI4.0 when refreshing a webi report

• 'Java Heap space (WIS 00000)' in Webi Rich Client when refreshing a webi report
• The same report in Infoview makes the APS server crash during the refresh and raises the error:

com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: FatalException occured. The cause was : com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS SAPS248.gcn.local:6400 and cluster @SAPS248.gcn.local:6400 with kind webiserver and service null. All such servers could be down or disabled by the administrator. (FWM 01014)
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:144)
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:101)
at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:183)
at com.businessobjects.sdk.core.server.internal.AbstractServer.process(AbstractServer.java:133)
at com.businessobjects.services.coresdk.wsgateway.GatewayPortImpl.processRequest(GatewayPortImpl.java:119)
at sun.reflect.GeneratedMethodAccessor318.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:173)
at

• BI4.0 sp02 patch4
• Windows

FWM, 01014, webintelligence , KBA , BI-RA-WBI , Web Intelligence , Problem