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1625262 - 'Java Heap space (WIS 00000)' in Webi Rich client BI4.0 when refreshing a webi report


  • 'Java Heap space (WIS 00000)' in Webi Rich Client when refreshing a webi report
  • The same report in Infoview makes the APS server crash during the refresh and raises the error:

com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: FatalException occured. The cause was : com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS SAPS248.gcn.local:6400 and cluster @SAPS248.gcn.local:6400 with kind webiserver and service null. All such servers could be down or disabled by the administrator. (FWM 01014)
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(
at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(
at com.businessobjects.sdk.core.server.internal.AbstractServer.process(
at sun.reflect.GeneratedMethodAccessor318.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(



  • BI4.0 sp02 patch4
  • Windows


SAP BusinessObjects Business Intelligence platform 4.0


FWM, 01014, webintelligence , KBA , BI-RA-WBI , Web Intelligence , Problem

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