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SAP Knowledge Base Article - PreviewSymptom
A support engineer is investigating your Business Objects issue and needs to connect to your environment remotely.
With regards to account access the engineer might require relevant permissions and rights to troubleshoot the issue efficiently.
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Product
SAP BusinessObjects Business Intelligence platform all versions
Keywords
remote supportability, remote access, remote connections , KBA , BI-RA , Reporting, analysis, and dashboards , BI-BIP , Business intelligence platform , How To
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