SAP Knowledge Base Article - Public

1626910 - How to install the Crystal ActiveX Report Print Control 13.x

Symptom

  • Using Crystal Reports for Visual Studio 2010 (v. 13.x)
  • The IE browser downloads Crystal ActiveX Report Print Control on first use
  • Specific permissions may need to be set up in IE to allow download of ActiveX components
  • In some cases, due to certain restriction applied to client computers, this feature is blocked
  • Is there a way to install the Crystal ActiveX Report Print Control on the client  computer without using IE?

Environment

  • Crystal Reports for Visual Studio 2010
  • VS 2010

Resolution

  • Copy the PrintControl.cab from the following folder to the client computer: 

C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13\ActiveXControls

  • Extract the PrintControl.cab file
  • Register (regsvr32) the PrintControl.dll

Keywords

KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio