Symptom
- The CA Introscope Enterprise Manager has been installed successfully, however it does not starts after the start command. The IntroscopeEnterpriseManager.log located at /usr/sap/ccms/wilyintroscope/logs shows one of the following errors:
[ERROR] [Manager.Bootstrap] Load all Management Modules FAILED. [ERROR] [Manager] The EM failed to start. Null or [ERROR] [Manager.Bootstrap] Load all ManagementModules FAILED. [ERROR] [Manager] The EM failed to start. Java heap space |
- The CA Introscope Enterprise Manager has JAVA heap space issues. For example, the Introscope EM service crashes due to out of memory issues.
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Environment
- Introscope Enterprise Manager 10.x
- SAP Solution Manager 7.X
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
Introscope Enterprise Manager EM does not cannot start Uncaught Exception in Enterprise Manager: In thread State Saver and the message is java.lang.OutOfMemoryError: Java heap space The EM failed to start. Java heap space , KBA , outofmemoryerror , XX-PART-WILY , Introscope by CA Technologies , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem
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