Symptom
- The Solution Database returns no hits although problems/solutions do exist
- Message IKB040 'Your search produced no hits' is issued incorrectly
- Solution Database search is not working as expected
- Transaction CRM_DNO_MONITOR is not working correctly
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
SDB, CRM_DNO_MONITOR, IKB040 , KBA , CRM-MD-SDB , Solution Database , Problem
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