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1630886 - SAP BusinessObjects BI 4.0 Installation on RedHat 5 fails when a DB is specified for a CMS repository.


  • After specifying a remote database for storing CMS repository during installation steps the following error appears: Cannot verify database login information. [INS00104]
  • During install, the product core dumps on regsvr and show various errors during this time
  • The core dumps are generated by a segmentation fault
  • In the /tmp/timestamp/setupengine.log the following error appears:
    Error: Redirected from stderr
    Error: sh: line 1: 10552 Segmentation fault      /opt/apps/DATA_UNITS/SBOP_INFO_PLAT_SVCS_40_LNX64/dunit/ -DBDriver oracledatabasesubsystem -ConnectionString "DSN=xx;UID=xx;PWD=xx" -ClusterKey "Administrator" -DBCheckLogFile "/tmp/timestamp/dbcheck_log.txt" -loggingPath "/tmp/timestamp/" -ResetDB 1 -PrintErrors -defaultlocale en



  • SAP BusinessObjects Business Intelligence 4.0 SP01, SP02. 
  • This also affects Information Platform Services (IPS) or MiniBOE SP4
  • RedHat Enterprise Linux 5.7 (GA)
  • RedHat Enterprise Linux 5.6 with Security updates (RH5.6 GA is not affected)
  • RedHat Enterprise Linux 5.5 (GA)

The issue does not happen with the following glibc version

rh55:[root] > yum list installed glibc-common glibc
Loaded plugins: product-id, rhnplugin, security, subscription-manager
Updating Red Hat repositories.
Installed Packages
glibc.i686                           2.5-58.el5_6.3                   installed
glibc.x86_64                       2.5-58.el5_6.3                   installed
glibc-common.x86_64         2.5-58.el5_6.3                   installed


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP Data Services 4.0 ; SAP NetWeaver 7.0


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