SAP Knowledge Base Article - Preview

1631400 - Some Enterprise users are unable to connect into infoview in Business Objects Enterprise XI 3.x, no error is returned.

Symptom

Some users are unable to connect into Infoview in Business Objects Enterprise  XI 3.x. 
After entering credentials (username and password), the system attempts to log in and return to the login screen.
No error is returned on the screen and there is no message in the Event Viewer.


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Environment

  • Business Objects Enterprise XI 3.x
  • All Operating Systems

Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

CMC, BOXI 3, Connect infoview impossible , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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