SAP Knowledge Base Article - Preview

1632416 - Error "A database error has occurred.The database error text is: A runtime exception has occurred..." while refreshing Web Intelligence documents based on SAP data sources

Symptom

  • Unable to refresh Web Intelligence documents based on SAP data sources.
  • Error "A database error has occurred. The database error text is: A runtime exception has occurred. License key check failed. Check that you are licensed to access SAP data sources (WIS 10901)".
  • A new BusinessObjects Integration for SAP solutions XI 3.1 license key was added to the system.


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Environment

  • BusinessObjects Enterprise XI 3.1
  • BusinessObjects Edge BI 3.1
  • BusinessObjects Integration for SAP solutions XI 3.1

Product

SAP BusinessObjects Business Intelligence Edge 3.1, standard package ; SAP BusinessObjects Enterprise XI 3.1

Keywords

license key SAP BW access failed infoview reports integration kit , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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