SAP Knowledge Base Article - Preview

1632738 - ORA-03114 error while performing CMS database copy during migration from XIR2 to XI3.1

Symptom

  • During migration from XIR2 to XI3.1 , while performing the CMS database copy, ORA-03114 error is thrown.
  • CMS database copy process (CCM) throws the following error:
    BusinessObjects Enterprise CMS: The CMS system database connection to ""DBServerName"" has been lost. 2 CMS system database connections remain. Reason: ORA-03114: not connected to ORACLE
  • Copy database process logs indicate following errors which result in the ORA-3114 error (.\OracleDatabase.cpp:91) Oracle error found:  ErrorMessage(ORA-03135: connection lost contact Process ID: 11336
    Session ID: 257 Serial number: 7146 ), ErrorCode(3135)
  • The failures occurred 2.5 to 3.5 hours after starting the process.
  • Below error messages were found by the Oracle DBA in the two (source & destination) database logs.
    Found in alert log:
    Fatal NI connect error 12170.
      Tns error struct:

    Fatal NI connect error 12170.
  • Oracle database & client time outs have been adjusted appropriately but issue still persists


Read more...

Environment

BusinessObjects XI 3.1 all service packs
BusinessObjects XIR2
All supported databases
All supported Operating platforms

Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

ORA-03114 cms database copy timeout , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.