1633319 - PDF File is not Displayed in Scanned Supplier Invoice

When opening a scanned Supplier Invoice (before clicking in View All button), the Original Document is not displayed in the screen.

SAP Business ByDesign

1. Go to Supplier Invoicing work center.
2. Go to Invoices and Credit Memos view.
3. Search for ABC (ABC is the scanned invoice ID). 
4. Click in Edit button. 

On the right hand side of the screen, under the section Original Document, there is the info: 'No Valid Document Found'.

The PDF file was uploaded manually as "Standard Attachment". For the PDF to be displayed, it has to be uploaded as "Original Document" instead.

Please follow the steps below to add the Attachment again:

1. Follow the steps in "Steps to Reproduce" section.
2. Click in View All button. 
3. Navigate to Attachments tab.
4. Click in Browse link. 
5. Upload the PDF file and confirm it.
6. Select the new uploaded attachment. 
7. In Document Type, change to "Original Document". 
8. Click in Basic View button.

Now the PDF file is displayed in the Original Document section. 

• KBA: 2628721 - Unable to Approve Scanned Supplier Invoice
• KBA: 3577478 - How the Default Option in "Document Type" Works in Scanned Invoices

Scanned supplier invoice, Invoice Scanning, Original Document, Standard Attachment , KBA , SRD-SRM-SI , Supplier Invoicing , How To