SAP Knowledge Base Article - Public

1634944 - "Request processing failed. (XLS 000009)" error message is Dashboard Design while accessing a universe in query browser


  •  When selecting a universe in Dashboard Designer, following error is displayed:-
  •  Error:  "Request processing failed. (XLS 000009)"

Request processing failed. (XLS 000009) [Data Federator Driver] No data federation service was found.


  • Dashboard Design 4 Service Pack 02 Patch 5
  • SAP BusinessObjects BI Platform 4.0

Reproducing the Issue

  1. Open Dashboard Designer.
  2. Go to View->Select Query Browser.
  3. Add Query and Log on to BusinessObjects Enterprise.
  4. Select a Universe, Click on Next and notice that we get the following error message:

    Modified Error Message.PNG


The Adaptive Processing Server is stuck in the Initialization state.


  1. Log on to CMC
  2. Go to Server->Data Federation Service.
  3. Try to restart the Adaptive Processing server.
  4. If doesn't start then, Go to Manage->New->New server.
  5. Select Service Category as Data Federation Service and click Next.
  6. Select the Node if multiple and Create.
  7. Disable and Stop the previous Adaptive Processing server and start the new server.
  8. Launch Dashboard Designer and Select the QaaWS Query.
  9. Select the Universe and the Objects without any error message.


KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem


SAP BusinessObjects Dashboards 4.0