Symptom
- The following error is displayed after navigating to Content Administration -> KM Content
- Errors similiar to the following can be observed under 'Services' in the Component Monitor
- Exceptions similiar to the following are written to the default.trc file during the startup sequence of the KMC -
Error##Plain###startup failed : class="com".sapportals.wcm.repository.service.appproperties.PropertiesService, uri=crt://runtime/services/AppPropertiesGlobalService, exception: com.sapportals.wcm.crt.component.StartupException: Missing landscape service
Error##Plain###CacheStatisticsDumpThread failed - java.lang.Exception: failed to get landscape service
Error##Plain###failed to get system ID from landscape service - java.lang.NullPointerException
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Environment
- EP Release Independent
- SAP Netweaver
- KMC Content Management
Product
SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0
Keywords
System Error, An exception occurred during program execution, Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5 , KBA , EP-KM-CM , Content Management , Problem
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