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1635749 - Error Message: Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool

Symptom

  • When trying to log into BPC the following error occurs:
    "Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool.
    This may have occurred because all pooled connections were in use and max pool size was reached."
  • The following error may also appear in the TblLogs table in the AppServer database:
    ==============[System Error Tracing]============== 
    [System  Name]: OSoftDatabaseUSER 
    [Message Type]: ErrorMessage 
    [Job Name]: DataSwitch::Connect 
    [DateTime]:  
    [UserId]: .... 
    [Exception] DetailMsg  : {Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool. 
    This may have occurred because all pooled connections were in use and max pool size was reached.} 
    ==============[System Error Tracing  End ]============== 


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Environment

  • SAP Business Planning and Consolidation 10.0, version for Microsoft
  • SAP Business Planning and Consolidation 10.1, version for Microsoft

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 7.0, version for Microsoft ; SAP Business Planning and Consolidation 7.5, version for Microsoft

Keywords

MAXPOOL , KBA , EPM-BPC-MS-WEB , Web , EPM-BPC-MS-EXC-DM , Data Manager , EPM-BPC-MS-ADM-CNS , Admin console , Problem

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