Symptom
- While installing SAP Netweaver 7.3 Java Appliction server for MS SQL Server 2008 on a Windows 2008 R2 64-bit platform (virtual), sap installer (sapinst) crashes with the following error error:
FSL-02065 Unable to determine free space on drive D:\: At line 536 file synxcfsmnt.cpp Call stack: iaxxejsctl.cpp: 146: EJS_ControllerImpl::executeScript() - All prerequisites have already been met before the install.
- Standard and Typical install options are chosen
- The installer crash occurs right after the Master passwords step of parameters stage when it goes into checking phase.
- Status indicates "Checking RAM Size"
- A more detailed trace from the install log can be found below -
INFO 2011-09-23 13:53:42.677 [sixxcstepexecute.cpp:804]
Execute step runChecks of component |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|PrerequisiteCheckerDialogs|ind|ind|ind|ind|prc|0
INFO[E] 2011-09-23 13:53:56.581 [synxcfsmnt.cpp:532]
CSyFSMountImpl::doGetFreeSpace() const lib=syslib module=syslib
FSL-00009 System call failed. Error 21 (The device is not ready.
) in execution of system call 'GetDiskFreeSpaceEx' with parameter (D:/), line (531) in file (synxcfsmnt.cpp), stack trace: iaxxejsctl.cpp: 146: EJS_ControllerImpl::executeScript()
d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\ejs\iaxxejsbas.hpp: 461: EJS_Base::dispatchFunctionCall()
iaxxejsexp.cpp: 178: EJS_Installer::invokeModuleCall()
iaxxbfile.cpp: 989: CIaOsFile::getFreeSpace_impl()
syxxcfsmnt.cpp: 180: CSyFSMountImplBase::getFreeSpace()
synxcfsmnt.cpp: 522: CSyFSMountImpl::doGetFreeSpace() const
.
INFO[E] 2011-09-23 13:53:56.584 [syxxcfsmnt.cpp:192]
CSyFSMountImplBase::getFreeSpace() lib=syslib module=syslib
FSL-02065 Unable to determine free space on drive D:\: At line 536 file synxcfsmnt.cpp
Call stack:
iaxxejsctl.cpp: 146: EJS_ControllerImpl::executeScript()
d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\ejs\iaxxejsbas.hpp: 461: EJS_Base::dispatchFunctionCall()
iaxxejsexp.cpp: 178: EJS_Installer::invokeModuleCall()
iaxxbfile.cpp: 989: CIaOsFile::getFreeSpace_impl()
syxxcfsmnt.cpp: 180: CSyFSMountImplBase::getFreeSpace()
synxcfsmnt.cpp: 522: CSyFSMountImpl::doGetFreeSpace() const
System call failed. Error 21 (The device is not ready.
) in execution of system call 'GetDiskFreeSpaceEx' with parameter (D:/), line (531) in file (synxcfsmnt.cpp), stack trace: iaxxejsctl.cpp: 146: EJS_ControllerImpl::executeScript()
d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\ejs\iaxxejsbas.hpp: 461: EJS_Base::dispatchFunctionCall()
iaxxejsexp.cpp: 178: EJS_Installer::invokeModuleCall()
iaxxbfile.cpp: 989: CIaOsFile::getFreeSpace_impl()
syxxcfsmnt.cpp: 180: CSyFSMountImplBase::getFreeSpace()
synxcfsmnt.cpp: 522: CSyFSMountImpl::doGetFreeSpace() const
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Environment
SAP Netweaver 7.3
Windows 2008 R2 server platform
MS Sqlserver 2008 R2 (available with Netweaver download on SMP)
VMWare Virtualized environment
Keywords
Netweaver NW 7.3, getdiskfreespace, getdiskfreespaceex, CD-ROM drive CD, runchecks, getfreespace, free space system error , KBA , BC-INS-CTC-CNT-NW , LM Automation Content - Netweaver & Cross , Problem
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