1637266 - Interactive Forms not Selected in Purchasing After Scoping Them and Maintaining the Output Channel

You set up the system via the work center Application and User Management to have interactive forms used when creating purchase orders (POs). As well the output channel is correctly set to Mail.

However in a new PO, when checking the output settings for the PO form, the standard PO form is defaulted instead of the interactive one.

1. Go to the Purchase Requests and Orders work center.
2. Select the task New Purchase Order.
3. Fill in all mandatory data.
4. Select You Can Also and then Edit Output Settings in the top right corner.
5. The standard purchase order form is defaulted instead of the interactive one.

The setting Purchase Order Acknowledgement Expected (POA Expected) is not selected for the PO items.

1. Go to the Purchase Requests and Orders work center.
2. Go to the Purchase Orders view
3. Select the relevant purchase order and choose Edit.
4. Go to the Items tab and then the Basic Data subtab.
5. Mark the items and choose POA Expected.
6. Choose Save.

Furthermore, you can default the setting POA Expected on the supplier record to automate more the purchasing process:

1. Go to the Supplier Base work center.
2. Go to the Suppliers view.
3. Select the relevant supplier and choose Edit.
4. Go to the tab Purchasing.
5. For the field Purchase Order Acknowledgement Expected, select Expected.

KBA , AP-PRP , Purchase Request Processing , How To

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