Symptom
When end user opens the CRM Web UI with an Interaction Center business role, the business role selection screen keeps showing again and again.
Read more...
Environment
- SAP Customer Relationship Management 7.0
- SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
can't logon, can't open, hang, stuck, loop, duplication, broadcast message, agent dashboard, login/create_sso2_ticket, cache, Stateful, load balancing, crmcmp_ic_frame, crm_ui_frame, 1682845 , KBA , CRM-IC-FRW , Framework , CA-WUI-APF , Application Frame , CRM-IC-CHA-TEL , Telephony Integration , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.