SAP Knowledge Base Article - Public

1637825 - Crystal Reports Parameter Wizard show "Warning Message"


 In Crystal Reports, "OK" button for the Parameter Wizard is not working and it is showing warning message within the parameter wizard.


  • Crystal Reports 2008 Service Pack 3
  • Crystal Reports 8
  • Windows Server 2008 Standard Edition Service Pack 2

Reproducing the Issue

  1. Manually uninstall Crystal Reports 8 and please refer to the SAP Note 1214506 for detail steps.
  2. Then perform a fresh installation of CR 2008 SP3.
  3. Open the Crystal Reports Designer > Right click on Parameter > Create a New Parameter> In the Parameter Wizard we can see a "Warning message" and the OK button is not working.        

     Note: It is working fine when performing installation of CR2008 SP3 in a machine, where no previous versions of CR8 is installed.


The issue is occurring because of Crystal Reports 8 was installed previously.


Issue is resolved by formatting the machine and performing a fresh installation of Crystal Reports 2008 SP3.

See Also

1214506 - How to manually uninstall Crystal Reports 8 or 8.5.


Error, Wrong Parameter. , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem


Crystal Reports 2008 V1 ; SAP Crystal Reports 8.0