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1641913 - Busy status for Email Reminder job

Symptom

When displayed the schedule of jobs Email Reminder the status showed busy most of the time. The logs showed these errors, for example:

2011-09-20 21:36:49,430 [Thread-1804] DEBUG  BackgroundJobDAO.sqlj@225:updateJobStatus() : INTO the method :  dto=com.virsa.ae.dao.dto.BackgroundJobDTO@7e6cf5b8[id=Email Dispatcher,desc=EMAIL DISPATCHER,startTime=Thu Dec 09 00:00:00 EST 2010,endTime=<null>,nextTime=Tue Sep 20 21:38:19 EDT 2011,isInProgress=true,jobType=Interval,weekDays=1-1-1-1-1-1-1-0-23,recInterval=90,isActive=true,weekDayArray={1,1,1,1,1,1,1,0,23},taskType=<null>,userId=<username>,status=<null>] Util.toSQLDate(dto.getStartTime())=2010-12-09 Util.toSQLDate(dto.getNextTime())=2011-09-20

2011-09-20 21:36:49,430 [Thread-1804] DEBUG com.virsa.ae.dao.sqlj.BackgroundJobDAO : updateJob(BackgroundJobDTO dto) :   :  UpdateCount=0

2011-09-20 21:36:49,430 [Thread-1804] ERROR com.virsa.ae.configuration.bo.BackgroundJobsBO : updateJobStatus(BackgroundJobPO) :   : Exception occured while updating Background Job Status 'Email Dispatcher': Background job alreay in desired status. Is Running = true

com.virsa.ae.core.ObjectAlreadyExistsException: Background job alreay in desired status. Is Running = true

            at com.virsa.ae.dao.sqlj.BackgroundJobDAO.updateJobStatus(BackgroundJobDAO.sqlj:245)

            at com.virsa.ae.configuration.bo.BackgroundJobsBO.updateJobStatus(BackgroundJobsBO.java:226)

            at com.virsa.ae.configuration.bo.BackgroundJobsBO.updateJobInitiation(BackgroundJobsBO.java:287)

            at com.virsa.ae.backgroundjobs.BackgroundTask.updateTaskInitiation(BackgroundTask.java:92)

            at com.virsa.ae.backgroundjobs.BackgroundTask.run(BackgroundTask.java:49)

            at java.util.TimerThread.mainLoop(Timer.java:432)

            at java.util.TimerThread.run(Timer.java:382)

2011-09-20 21:36:49,430 [Thread-1804] INFO  Ignoring exxception as job is already running

com.virsa.ae.configuration.ConfigurationException: Exception occured while updating Background Job status 'Email Dispatcher'

            at com.virsa.ae.configuration.bo.BackgroundJobsBO.updateJobStatus(BackgroundJobsBO.java:253)

            at com.virsa.ae.configuration.bo.BackgroundJobsBO.updateJobInitiation(BackgroundJobsBO.java:287)

            at com.virsa.ae.backgroundjobs.BackgroundTask.updateTaskInitiation(BackgroundTask.java:92)

            at com.virsa.ae.backgroundjobs.BackgroundTask.run(BackgroundTask.java:49)

            at java.util.TimerThread.mainLoop(Timer.java:432)

            at java.util.TimerThread.run(Timer.java:382)

Caused by: com.virsa.ae.core.ObjectAlreadyExistsException: Background job alreay in desired status. Is Running = true


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Environment

SAP GRC Access Control 5.3

  • Compliant User Provisioning (CUP)

Product

SAP GRC Access Control 5.3

Keywords

Email dispatcher, ARQ, Access Request , KBA , features and functionality , GRC-SAC-ARQ , Access Request , Problem

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