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1642928 - "Server Panel" option hidden for Citrix PCM login


  • When trying to login into ModelBuilder from the Web Citrix interface, after selecting the "Make Default" option from the ModelBuilder "Login" screen, this is no way to revert this option to be able to access again to the list of Servers Panel available.
  • From a client workstation having ModelBuilder installed on a PC (not from Web Citrix interface), when the option "Make Default" is selected, there is always a way (by holding down the SHIFT-key whilst clicking on the "Connection" icon of ModelBuilder) to have again the list of Servers Panel available from the "Login" screen.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


  • SAP BusinessObjects Profitability and Cost Management 10 onwards including Support Packages (SAP EPM PCM)


SAP Profitability and Cost Management 10.0


Make Default option, Login, Citrix, SHIFT key, Server Panel, ModelBuilder login , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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