Symptom
When choosing the option "Save to Platform" or "Open from Platform" it behaves similar to the action File -> Open
Environment
Dashboard Design 4.0 SP2 Patch 6
Adobe Flash Player 10 ActiveX
Microsoft Office Office 2003 SP3
Business Object 4.0 SP2 Patch 6
Reproducing the Issue
- When choosing the option "Save to Platform" or "Open from Platform" a dialog box should appear for logging on to the Enterprise.
- Instead it opens a normal Open window which behaves similar to the action File -> Open.
Resolution
Re-ordering the sequence of client tool installations to the following way:
Prerequisites:
- SAP GUI build
- GUI Patch
kernel:
- Client Tools build
- CR 2011 build
- CR 4E build
- Live Office build
- Dashboard build
- Analysis Office build
Upgrade:
- Client tools Patch
- Crystal 2011 Patch
- CR 4E patch
- Live Office Patch
- Dashboard Patch
- Analysis Office Patch
Keywords
KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Dashboards 4.0