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1646680 - Cannot call Enterprise Portal with Safari browser


The Enterprise Portal has been updated to 7.02 SP10 or higher.

  • It is being accessed with the Apple Safari browser.
  • When the portal is called there is a message announcing "Could not open iView. The iView is not compatible with your browser, operating system, or device. Contact your system administrator for more information."
  • Occurs when a custom logon component is being used.

Safari Issue I-I.jpg

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP NetWeaver 7.02
  • SAP Enterprise Portal 7.02


SAP enhancement package 2 for SAP NetWeaver 7.0


NW04s, EhP2, Enterprise Portal 7.02, EP 7.02, logon log on, authentication , KBA , EP-PIN-PRT , Portal Runtime , Problem

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