SAP Knowledge Base Article - Public

1647435 - Error: Prompting information is missing

Symptom

  • Running a report in a VS2010 application results in the error:


Prompting information is missing.
Description:
An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Prompting information is missing.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

COMException (0x80004005): Prompting information is missing.
CrystalDecisions.ReportAppServer.Prompting.IPromptEngine.startPrompting(PromptingUnits units, CRPromptingInfoProvider infoProvider, PromptingOption option) +0
CrystalDecisions.ReportSource.EromReportSourceBase.DoParameterPrompting(PromptingRequestContext reqContext) +1241
CrystalDecisions.CrystalReports.Engine.FormatEngine.DoParameterPrompting(PromptingRequestContext reqContext) +72
CrystalDecisions.ReportSource.LocalReportSourceBase.DoParameterPrompting(PromptingRequestContext reqContext) +227
CrystalDecisions.Web.ReportClosedExceptionHandlingReportSource.DoParameterPrompting(PromptingRequestContext reqContext) +86
CrystalDecisions.Web.ReportAgentBase.DoPrompting(PromptingHTMLRenderOption htmlOption) +239
CrystalDecisions.Web.Components.ParamComponent.ShowFullPrompt() +132
CrystalDecisions.Web.Components.ParamComponentBase.HandleException(Exception e) +183
CrystalDecisions.Web.CrystalReportViewer.HandleExceptionAndPromptIfNeeded(Exception x, EnumAspNetLifeCycleStage stage) +419
CrystalDecisions.Web.CrystalReportViewer.OnPreRender(EventArgs e) +189
System.Web.UI.Control.PreRenderRecursiveInternal() +103
System.Web.UI.Control.PreRenderRecursiveInternal() +175
System.Web.UI.Control.PreRenderRecursiveInternal() +175
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2496

 

Environment

  • Crystal Reports for Visual Studio 2010
  • VS2010

Cause

  • Report included a number of subreports
  • On change of the datasource, some of the subreport links were set incorrectly

Resolution

  • Update the subreport links

Keywords

CR2010 2010 CR4VS2010 CR4VS VS2010 NET2010 Crystal Reports for .NET Framework 4.0 crforvs 13 sub-reports sub , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio